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peter999 Offline
#1 Posted : Thursday, February 11, 2010 8:44:04 PM(UTC)
Rank: Member

Joined: 1/17/2010(UTC)
Posts: 17
Location: Germany
Hi,
I tried to buy Jamcast, selected fill lifetime version and currency is Euro, but when I send my order, I get a
"Please correct the following problems and try again:

* This transaction cannot be processed. (errorcode=15005)"
error !

Please correct your documentation also, because it seems to be, that your rights settings of your web server does not allow access from outside.

You are inside, but you do not need the documention, do you ?BigGrin
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peter999 Offline
#2 Posted : Thursday, February 11, 2010 10:19:01 PM(UTC)
Rank: Member

Joined: 1/17/2010(UTC)
Posts: 17
Location: Germany
Hello,

shame shame shame on me..... But my old eyes.... Wrong credit card year, instead of 2012 I selected 2011 !

But a error code 15005 is really human readable.... Smile

Now my card is accepted and confirmed...
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Scott Offline
#3 Posted : Friday, February 12, 2010 4:08:34 AM(UTC)
Rank: Administration
Scott

Joined: 1/25/2009(UTC)
Posts: 1,557
Location: Orlando, FL, USA
peter999 wrote:
Hello,

shame shame shame on me..... But my old eyes.... Wrong credit card year, instead of 2012 I selected 2011 !

But a error code 15005 is really human readable.... Smile

Now my card is accepted and confirmed...

Hi Peter,

Thanks for the feedback (and the nice follow-up email).

You're right, that error message needs to be more clear. I'll fix it. Smile

Thanks for your business, and I hope you continue to enjoy using Jamcast!
Scott
Jamcast Technical Support
Docs: http://www.sdstechnologies.com/Wiki/
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