Jamcast

I have been running Jamcast very happily for some time, but recently updated the software to your new version. I have a PC based network and a Soundbridge. Once I updated the software and reconnected my Soundbridge to the Jamcast server, I got a message on the soundbridge screen asking me to approve the device in my software. When I attempted to approve the device, however, I received the message: an unhandled program exception has occurred. Please contact tech support. I have shut down (temporarily) my firewall to make certain that was not a competing factor.

Hello,

I was able to reproduce this issue and will address is in the next update.

However, you shouldn't typically need to mess with device approval as you know from previous experience with Jamcast. Is the "Automatically approve new devices for DRM playback" checked?

What I might recommend in this case is an uninstall/reinstall of Jamcast. This will clear the device cache and hopefully when your Soundbridge is re-discovered the approval process will happen behind the scenes and you'll be OK.

Let me know how you do.

Thanks!

Thanks, Scott. Yes, the automatically approve check box is checked. I've gone through the logs and see no error events with the Jamcast source which is odd. I will next try to reload the software and will then be back in touch.

You're welcome! This may have been related to a recent IP address change on the Soundbridge. In any case, I'll be looking into the matter further.

Glad you're up and running.

Thanks!