Welcome Guest! To enable all features please Register.

Notification

Icon
Error

Windows 7- Xbox 360 Sptify, Cracking noise in every song
Bulldog76 Offline
#1 Posted : Monday, November 23, 2009 4:04:47 AM(UTC)
Rank: Member

Joined: 11/5/2009(UTC)
Posts: 19
Hi.
I got Jamcast to work rather fine with streaming music. But whenever i activate the Virtual soundcard and run spotify, in every song i hear cracking (stuttering) noise. It last between 3-5 seconds and happens in every song. Mostly in the last minute of the song, but it can happen in the beginning as well. I updated to Jamcast versio xxx. 44.

I run throug a wired network, throug a router. I can stream movies etc fine without any problems. the sound doesnt appera on my pc, just on my 360
i don´t know if you need a logfile or so, where should i send it if you do?
Scott Offline
#2 Posted : Monday, November 23, 2009 5:00:35 AM(UTC)
Rank: Administration
Scott

Joined: 1/25/2009(UTC)
Posts: 1,615
Location: Orlando, FL, USA
Bulldog76 wrote:
Hi.
I got Jamcast to work rather fine with streaming music. But whenever i activate the Virtual soundcard and run spotify, in every song i hear cracking (stuttering) noise. It last between 3-5 seconds and happens in every song. Mostly in the last minute of the song, but it can happen in the beginning as well. I updated to Jamcast versio xxx. 44.

I run throug a wired network, throug a router. I can stream movies etc fine without any problems. the sound doesnt appera on my pc, just on my 360
i don´t know if you need a logfile or so, where should i send it if you do?

Hi Bulldog76,

Sorry for the troubles. There is a lingering issue (which you reported earlier) that I'm unfortunately still trying to resolve that may be related here. This might be something else, too...

Can you post your medialog.txt to http://pastebin.org and share it here so that I might take a look? I want to see if your capture buffers are filling up which will cause this behavior.

Also, can you observe your CPU usage during streaming... does it appear to be abnormally high? The audiodg.exe process is of particular interest as well, what does the CPU look like on that process?

Thanks!
Scott
Jamcast Technical Support
Docs: http://www.sdstechnologies.com/Wiki/
Bulldog76 Offline
#3 Posted : Monday, November 23, 2009 5:52:33 AM(UTC)
Rank: Member

Joined: 11/5/2009(UTC)
Posts: 19
Here is the media log:
http://pastebin.org/56436

I haven´t checked my cpu usage, but i think it would be fine. My computer is brand new with the Intel 1156 platform and an I7 860 processor 2,8 GHZ quad core.

I am looking at the cpu usage right now and its is zero... . it goes up to 13% and down again
Scott Offline
#4 Posted : Monday, November 23, 2009 6:03:30 AM(UTC)
Rank: Administration
Scott

Joined: 1/25/2009(UTC)
Posts: 1,615
Location: Orlando, FL, USA
Bulldog76 wrote:
Here is the media log:
http://pastebin.org/56436

I haven´t checked my cpu usage, but i think it would be fine. My computer is brand new with the Intel 1156 platform and an I7 860 processor 2,8 GHZ quad core.

I am looking at the cpu usage right now and its is zero... . it goes up to 13% and down again

Yeah, you've got plenty of CPU. That shouldn't be an issue. Smile

The logfile indicates that the capture buffer is filling up. What happens when it gets filled up is it is then immediately purged, flushing all of the older buffered audio data in favor of the more realtime captured audio playing on the PC. When the buffer is purged, the net effect is lost audio (perceived as a skipping effect). This happened a total of 8 times on the Virtual Soundcard playback you initiated at 17:33:53 today (as indicated by the "writesfull" metric in the logfile):

Code:
11-23-2009 17:51:23 I/O stats for WASAPI Loopback Capture: queue=32,344,320 reads=96,581 totalreadbytes=367,944,960 readsnodata=22,184 writes=104,242 totalwritebytes=400,289,280 writesempty=68,917 writesfull=8 maxbytes=3,840,000


Ideally that should always be 0, unless you are pausing the stream from the device in which case it is expected that you'll fill the buffer up.

Are you pausing the stream on the device for any lengths of time?

What you can do is increase the buffer size and see if this makes a difference. Put it at 30 seconds (Jamcast Server Manager, options tab) and see if you don't get better results. Restart the Jamcast service after making this change for good measure.

Thanks!
Scott
Jamcast Technical Support
Docs: http://www.sdstechnologies.com/Wiki/
Bulldog76 Offline
#5 Posted : Monday, November 23, 2009 6:22:56 AM(UTC)
Rank: Member

Joined: 11/5/2009(UTC)
Posts: 19
Scott wrote:
Bulldog76 wrote:
Here is the media log:
http://pastebin.org/56436

I haven´t checked my cpu usage, but i think it would be fine. My computer is brand new with the Intel 1156 platform and an I7 860 processor 2,8 GHZ quad core.

I am looking at the cpu usage right now and its is zero... . it goes up to 13% and down again

Yeah, you've got plenty of CPU. That shouldn't be an issue. Smile

The logfile indicates that the capture buffer is filling up. What happens when it gets filled up is it is then immediately purged, flushing all of the older buffered audio data in favor of the more realtime captured audio playing on the PC. When the buffer is purged, the net effect is lost audio (perceived as a skipping effect). This happened a total of 8 times on the Virtual Soundcard playback you initiated at 17:33:53 today (as indicated by the "writesfull" metric in the logfile):

Code:
11-23-2009 17:51:23 I/O stats for WASAPI Loopback Capture: queue=32,344,320 reads=96,581 totalreadbytes=367,944,960 readsnodata=22,184 writes=104,242 totalwritebytes=400,289,280 writesempty=68,917 writesfull=8 maxbytes=3,840,000


Ideally that should always be 0, unless you are pausing the stream from the device in which case it is expected that you'll fill the buffer up.

Are you pausing the stream on the device for any lengths of time?

What you can do is increase the buffer size and see if this makes a difference. Put it at 30 seconds (Jamcast Server Manager, options tab) and see if you don't get better results. Restart the Jamcast service after making this change for good measure.

Thanks!

the strange thing is that i don´t pause at all. and another issue i have with the jamcast software, is after i installed it and started it, i cannot make any changes in the settings. I can maybe change one setting once, and clicking apply. but i i do that again i get an error stating that an unhandled errror has accured and i should contact the administrator or software developer. the only workaround is to uninstall jamcast and install it again.

(this happend now when i wanted to change the buffer size from 10 to 30 seconds)
Scott Offline
#6 Posted : Monday, November 23, 2009 6:38:32 AM(UTC)
Rank: Administration
Scott

Joined: 1/25/2009(UTC)
Posts: 1,615
Location: Orlando, FL, USA
Bulldog76 wrote:
the strange thing is that i don´t pause at all. and another issue i have with the jamcast software, is after i installed it and started it, i cannot make any changes in the settings. I can maybe change one setting once, and clicking apply. but i i do that again i get an error stating that an unhandled errror has accured and i should contact the administrator or software developer. the only workaround is to uninstall jamcast and install it again.

(this happend now when i wanted to change the buffer size from 10 to 30 seconds)

Do you have UAC enabled?

If so, exit the Server Manager and right-click the shortcut and run it as administrator, see if that makes those errors go away.
Scott
Jamcast Technical Support
Docs: http://www.sdstechnologies.com/Wiki/
Bulldog76 Offline
#7 Posted : Monday, November 23, 2009 6:44:30 AM(UTC)
Rank: Member

Joined: 11/5/2009(UTC)
Posts: 19
I will try that, But i think i turned of uac, but not entirely.

I have made the suggested changes, but myc problem is still there, but not as often as before.... maybe should set the buffer size to a couple of minutes?



thank you very much for your help...
Scott Offline
#8 Posted : Monday, November 23, 2009 7:51:02 AM(UTC)
Rank: Administration
Scott

Joined: 1/25/2009(UTC)
Posts: 1,615
Location: Orlando, FL, USA
Bulldog76 wrote:
I will try that, But i think i turned of uac, but not entirely.

I have made the suggested changes, but myc problem is still there, but not as often as before.... maybe should set the buffer size to a couple of minutes?



thank you very much for your help...

You're welcome. Smile

So you adjusted the buffer size to 30 seconds? Did the writesfull log stat drop to zero? You can repost the logfile if you'd rather I answer that for myself.

Tell you what, uninstall and install 0.9.6.6 -- the stable build before that static bug you reported became an issue. See if this doesn't make the problem go away... perhaps it's all related and manifesting itself in different ways.

http://www.sdstechnologi...t_setup_0_9_6_6_x86.exe

Let me know...

Thanks!
Scott
Jamcast Technical Support
Docs: http://www.sdstechnologies.com/Wiki/
DavidHammarwall Offline
#10 Posted : Monday, November 23, 2009 6:31:03 PM(UTC)
Rank: Newbie

Joined: 11/23/2009(UTC)
Posts: 3
Hi all,

I had this exact problem when streaming spotify to my DLNA enabled receiver using the latest release of Jamcast. Downgrading to version 0_9_6_6_x86 as suggested by Scott solved the problem for me

BR,
David
Bulldog76 Offline
#9 Posted : Monday, November 23, 2009 8:14:14 PM(UTC)
Rank: Member

Joined: 11/5/2009(UTC)
Posts: 19
Scott wrote:
Bulldog76 wrote:
I will try that, But i think i turned of uac, but not entirely.

I have made the suggested changes, but myc problem is still there, but not as often as before.... maybe should set the buffer size to a couple of minutes?



thank you very much for your help...

You're welcome. Smile

So you adjusted the buffer size to 30 seconds? Did the writesfull log stat drop to zero? You can repost the logfile if you'd rather I answer that for myself.

Tell you what, uninstall and install 0.9.6.6 -- the stable build before that static bug you reported became an issue. See if this doesn't make the problem go away... perhaps it's all related and manifesting itself in different ways.

http://www.sdstechnologi...t_setup_0_9_6_6_x86.exe

Let me know...

Thanks!



I tried out the older version, it was worse, instead of cracking noise every 3-4 minutes it was all the time. i have reinstalled the latest version, i tried to increse file buffer to 30 seconds and 40 seconds. Unfortunally the same result.
here is the new log

http://pastebin.org/56629

there is write empty. sad that i don´t get it working... could there be a problem that i stream throug a router= (Netgerar, but i do not stream wireless, its wired network.) and i don´t download anything elese or so.
enigma Offline
#11 Posted : Tuesday, November 24, 2009 11:57:19 AM(UTC)
Rank: Newbie

Joined: 11/14/2009(UTC)
Posts: 3
rumors has it that the problems are solved and a new version will be released shortly..

Thanks Scott for a great program
Scott Offline
#12 Posted : Tuesday, November 24, 2009 1:51:25 PM(UTC)
Rank: Administration
Scott

Joined: 1/25/2009(UTC)
Posts: 1,615
Location: Orlando, FL, USA
Hi everyone,

Please download the 0.9.7.49 update release, it appears to have taken care of this issue. Please let me know if you find otherwise.

http://www.sdstechnologies.com/Downloads.aspx

Thanks for your patience!
Scott
Jamcast Technical Support
Docs: http://www.sdstechnologies.com/Wiki/
Bulldog76 Offline
#13 Posted : Wednesday, November 25, 2009 5:48:11 AM(UTC)
Rank: Member

Joined: 11/5/2009(UTC)
Posts: 19
Thank you for taking the time to get rid of the bug. I am now enjoyng hour and hours of streaming without crackin noises.
Thanks a lot.
Scott Offline
#14 Posted : Wednesday, November 25, 2009 6:58:00 AM(UTC)
Rank: Administration
Scott

Joined: 1/25/2009(UTC)
Posts: 1,615
Location: Orlando, FL, USA
Bulldog76 wrote:
Thank you for taking the time to get rid of the bug. I am now enjoyng hour and hours of streaming without crackin noises.
Thanks a lot.

ThumpUp

You're welcome, enjoy!
Scott
Jamcast Technical Support
Docs: http://www.sdstechnologies.com/Wiki/
Users browsing this topic
Guest
Forum Jump  
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.

Powered by YAF | YAF © 2003-2011, Yet Another Forum.NET
This page was generated in 1.360 seconds.