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Virain Offline
#1 Posted : Tuesday, April 05, 2011 11:56:57 PM(UTC)
Rank: Newbie

Joined: 4/5/2011(UTC)
Posts: 3
Hello there. So I just downloaded Jamcast because I want to stream Spotify to my Ps3 but when I install it it just tells me that the trail has expired. What's the cause to this cause I'd really like to try this out and hopefully buy it if it's what I'm looking for.
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Scott Online
#2 Posted : Wednesday, April 06, 2011 8:29:19 AM(UTC)
Rank: Administration
Scott

Joined: 1/25/2009(UTC)
Posts: 1,615
Location: Orlando, FL, USA
Hi Virain,

Thanks for stopping by, and for your interest in Jamcast! If you've created previous trial accounts, this could be the issue. Jamcast won't let you create a new account to get a new trial period.

If this is the issue in your case, if you can let me know what your original account info was I'd be happy to extend your trial period so that you might evaluate further.

Hope this helps.

Thanks!
Scott
Jamcast Technical Support
Docs: http://www.sdstechnologies.com/Wiki/
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Virain Offline
#3 Posted : Wednesday, April 06, 2011 9:08:12 AM(UTC)
Rank: Newbie

Joined: 4/5/2011(UTC)
Posts: 3
Hey there! My original account name is xNeytiri and i would be great if you could extend the trial a bit. I'm really thinking about upgrading but I'd like to try it out once again.
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Scott Online
#4 Posted : Thursday, April 07, 2011 12:32:01 AM(UTC)
Rank: Administration
Scott

Joined: 1/25/2009(UTC)
Posts: 1,615
Location: Orlando, FL, USA
Virain wrote:
Hey there! My original account name is xNeytiri and i would be great if you could extend the trial a bit. I'm really thinking about upgrading but I'd like to try it out once again.

No problem, I took care of this for you. Please reinstall Jamcast using the Repair option and activate using the email address and password associated with your xNeytiri user account.

Have fun!
Scott
Jamcast Technical Support
Docs: http://www.sdstechnologies.com/Wiki/
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Virain Offline
#5 Posted : Thursday, April 07, 2011 6:51:08 AM(UTC)
Rank: Newbie

Joined: 4/5/2011(UTC)
Posts: 3
Thanks a lot Scott! Appreciated.
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xneytiri Offline
#6 Posted : Thursday, April 07, 2011 7:13:35 AM(UTC)
Rank: Newbie

Joined: 4/7/2011(UTC)
Posts: 1
Oh and btw, how do you use the Repair option? // Virain
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Scott Online
#7 Posted : Thursday, April 07, 2011 11:10:00 AM(UTC)
Rank: Administration
Scott

Joined: 1/25/2009(UTC)
Posts: 1,615
Location: Orlando, FL, USA
The Repair option will appear when you’re running the installer when Jamcast is already installed. If you’re installing clean this option will not appear.

In either case, just enter your email/password and you’re be all set with your renewed trial. Sorry if I confused matters.

Thanks!
Scott
Jamcast Technical Support
Docs: http://www.sdstechnologies.com/Wiki/
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bhusker77 Offline
#8 Posted : Wednesday, June 01, 2011 9:23:31 AM(UTC)
Rank: Newbie

Joined: 6/1/2011(UTC)
Posts: 1
im actually dealing with the same problem. i bought it today but it wont let me install because the trial expired and there isnt a repair option showing up. i need an extension so i can install what i paid for. bhusker77 is my username
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Scott Online
#9 Posted : Wednesday, June 01, 2011 1:59:21 PM(UTC)
Rank: Administration
Scott

Joined: 1/25/2009(UTC)
Posts: 1,615
Location: Orlando, FL, USA
bhusker77 wrote:
im actually dealing with the same problem. i bought it today but it wont let me install because the trial expired and there isnt a repair option showing up. i need an extension so i can install what i paid for. bhusker77 is my username

Hi bhusker77,

I got your email earlier as well. The repair option is not available if you're installing from scratch -- imagine you might have uninstalled the trial version?

Also, please make sure you're activating the software with the email address that you used when you registered/paid today, not the account from when you started your trial.

Hope this helps. Email us back if you're still having trouble.

Thanks!
Scott
Jamcast Technical Support
Docs: http://www.sdstechnologies.com/Wiki/
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furfoot Offline
#10 Posted : Monday, August 22, 2011 2:55:26 PM(UTC)
Rank: Newbie

Joined: 8/13/2011(UTC)
Posts: 1
Can I get a quick extension on my trial for account name furfoot. Thanks!
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LoW Offline
#11 Posted : Sunday, December 18, 2011 1:08:17 AM(UTC)
Rank: Newbie

Joined: 10/22/2011(UTC)
Posts: 1
hey, it would be great if i could get a trial extension also, i really like the service but not sure about upgrading yet. thanks!
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