Welcome Guest! To enable all features please Register.

Notification

Icon
Error
Viewing by Artist problem
Options
Previous Topic Next Topic
epburn Offline
#1 Posted : Thursday, July 28, 2011 9:28:24 PM(UTC)
Rank: Newbie

Joined: 7/23/2011(UTC)
Posts: 3
I apologize if this has already been answered; I did try to search.

For some reason Jamcast on my 360 creates a new "Artist" entry for every single track by that artist. For instance, if I have a Pearl Jam album with 12 tracks, Pearl Jam in my Artist tab shows up 12 times.

Is there some way to fix this behavior? It doesn't show up like this in any other service, so I don't think it's a metadata problem.
Back to top
Scott Offline
#2 Posted : Tuesday, August 02, 2011 8:55:15 AM(UTC)
Rank: Administration
Scott

Joined: 1/25/2009(UTC)
Posts: 1,615
Location: Orlando, FL, USA
epburn;3291 wrote:
I apologize if this has already been answered; I did try to search.

For some reason Jamcast on my 360 creates a new "Artist" entry for every single track by that artist. For instance, if I have a Pearl Jam album with 12 tracks, Pearl Jam in my Artist tab shows up 12 times.

Is there some way to fix this behavior? It doesn't show up like this in any other service, so I don't think it's a metadata problem.

Anyone else seeing this on their 360? I am not.

epburn, I'm looking into this.

Thanks!
Scott
Jamcast Technical Support
Docs: http://www.sdstechnologies.com/Wiki/
Back to top
WWW BLOG
epburn Offline
#3 Posted : Saturday, August 06, 2011 10:35:37 AM(UTC)
Rank: Newbie

Joined: 7/23/2011(UTC)
Posts: 3
Any luck? I can't make heads or tails of why it displays this way, and it's really annoying.
Back to top
epburn Offline
#4 Posted : Sunday, August 14, 2011 3:30:08 PM(UTC)
Rank: Newbie

Joined: 7/23/2011(UTC)
Posts: 3
Maybe this will shine a little light on the issue; I let the trial expire (because of this bug) and notice now I can see, in the artist listing, what looks like an attempted list of "Trial Expired" artists but it's interspersed with the artists in my collection.
Back to top
Scott Offline
#5 Posted : Monday, August 15, 2011 10:24:57 AM(UTC)
Rank: Administration
Scott

Joined: 1/25/2009(UTC)
Posts: 1,615
Location: Orlando, FL, USA
Hi epburn,

Sorry for the long delay in response, the Xbox 360 hardware on my test bench is failing so I had to acquire another. Sad

I cannot reproduce this issue on my end with the 360 or anything else. It's possible this was a hiccup during the initial scan of your media, or it could be related to the way your tracks happen to be tagged (although I doubt that).

What I'd like to suggest is an uninstall and reinstall so that the database is completely built from your collection. I've renewed your trial license so you'll receive another 14 days upon installation. If you are still seeing this problem, I'd like to ask you to zip up your database file (JAMCAST.DAT) and email it along with a sample track whose artist is repeating.

Thanks for your patience with me on this!
Scott
Jamcast Technical Support
Docs: http://www.sdstechnologies.com/Wiki/
Back to top
WWW BLOG
Users browsing this topic
Guest
Forum Jump  
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.

Powered by YAF | YAF © 2003-2011, Yet Another Forum.NET
This page was generated in 0.225 seconds.